Case Study

An Online Ordering System for a US based leading Door manufacturer

Client

Our Client, a leading manufacturer of bifolding doors, is a pioneer in designing and manufacturing folding door systems. The company headquarters and manufacturing facilities are based in San diego, California and it has a vast network of authorized dealers throughout many areas of the US and internationally.

Industry

Manufacturing

Business Challenge

The Client wanted a system wherein different dealers from any part of the World could place their orders 24/7 without relying on the Company marketing representatives for the exact quotations at the time of placing their orders. The manual ordering system was time consuming and less cost effective.

Solution

We developed an online Ordering System that allows the dealers to place their orders online.The dealers can login to the system and place customized orders and get instant quotes 24/7. Once the dealer places his order the same gets assigned to the designated managers for approval. Post the manager’s approval the order goes to the production facility for completion of order. Some of the exclusive features of this Online Ordering System are as follows.

Benefits

Some of the major benefits that our Client and its dealers are now experiencing with our online Order Management system are as follows

• Transparency -The dealers get the exact breakup of the orders placed by them. The cost of material involved, cost of manufacturing, transportation costs and any other costs as applicable are available to the client before they go ahead and place their orders.
• Customization -With the vast variety of designs, layouts, materials and other options available the dealers can build customized solutions.
• Convenience -The authorized dealers can use this application from anywhere and at anytime 24/7. Also, it makes it easier for the marketing managers to access and review the orders assigned to them and forward the same to the production facility post approval.
• Cost effective and Time Saving -The online ordering system helps the company’s marketing managers save a lot of time and money that they earlier spent in travelling to the dealer’s location to provide the quotes and other relevant information. And as the order gets placed faster the time lag between the time the dealer places and receives the order is also reduced substantially.

Technology Used