Case Study

A comprehensive Online Travel Agency for Indian travellers

Client

Oneduniya.com is a renowned name in the Travel and Tourism Industry of India. The company is an online Travel Agency selling Domestic(India) and International Airlines Ticket. The company was established in the year 2009 and since then it has grown exponentially.

Industry

Travel

Business Challenge

Our client, Blueline Management Pvt. Ltd was looking to develop an Online Travel Agency that serves as a virtual one-stop-shop for users planning a vacation and for companies looking to book tickets for corporate travel. The vacation planners would use various payment gateways to buy tickets using their Credit / Debit cards whereas the corporate travelers would use their company's deposit account to redeem tickets.

Solution

We at Volga Infotech designed a web portal Oneduniya (Both B2C and B2B) that was implemented with the following features :

The B2C feature list

• Search for Flights both International and Domestic ( India ).
• Online booking system Completely integrated with Cleartrip's booking engine, GDS ( Global Distribution Systems ) and Low Cost Carriers proprietary systems.
• Auto-Cancellation System Enabling end user's to cancel tickets online, without having to call the Travel agency.
• Online payment system Completely integrated with Various Payment gateways accepting Credit Cards as well as Bank Transfers.
• Comprehensive Administrator System Enabling the Travel agency to
• Track every ticket booked
• Make refunds to end users for cancelled bookings.
• Track fault transactions made using the payment gateway.
• Discount System Enabling the Travel agency to set discounts across certain segments for a certain time span.
• Marketing Campaigns Enabling the travel agency to promote HOT deals and discounts among subscribers.

The B2B feature list

• Advance Deposit system Allowing businesses / companies to make advance payments to the travel agency
• Comprehensive Administrator System Allowing the Travel agency to
  • Track every ticket booked by the business.
  • Make refunds for cancelled bookings.
  • Track fault transactions made using the payment gateway.
  • Track and sanction deposit amounts made by the businesses.
• Discount System Allowing the Travel agency to set discounts across certain segments for certain Businesses / Companies.
• Newsletter Marketing Enabling the travel agency to promote HOT deals and discounts among Companies / Businesses.

Benefits

• Allow client to proactively interact and engage with students to help them move along the application cycle. Reach them with the right information at every stage.
• Allows the marketers to profile students based on their interests and preferences which in turn is used to showcase the courses that are more relevant to the students.
• This Sitecore solution has enabled the client to track how many students were interested in which courses and whether they have eventually applied to that course or not.

Technology Used